Store Policies
CDs and Blu-rays
Because many CDs and Blu-rays are sold containing chuusen codes and bonus items, a note will be made on the item page on whether it is sealed, as well as which bonuses are inside of opened items.
Codes
Some unopened items may contain codes for various items (such as in-game items, chuusen, a meet and greet). Unless noted, please assume these codes have since expired.
Food items
Some items sold as sealed packages may contain products that were meant to be eaten. Expiry dates will be listed on a product page if we can find them, but either way these items are sold as collectibles. We don't recommend eating the packing material!
Preorders
Preorders are charged immediately. Preorders are generally released in Japan by the end of the month we list on the page, with it arriving to us in the US about a few weeks later. Please see our Shipping Policy for shipping details.
Blindboxes/bags and gachapon packaging
When we receive blind boxes or gachapon prizes, we will open them to track their stock on the store so you can get exactly who you want!
Blindboxes/bags will generally come in or with their original packaging.
Gachapon balls, though, will be excluded from orders for ease of storage and shipping, except for when they are present and necessary to protect the item (ie. figurines).